How to power-cycle the IQ and how to reset the IQ

In order to perform hard restart ( power-cycle ) the IQ from a physical device, you have to pull the plug of the IQ and insert the plug back after a few seconds.

The soft restart (power-cycle) can also be performed from larry via the Restart IQ button. 

How to reset the IQ: 

Normal reset: 

 For normal reset: You can hold the reset button for around 10 seconds. After normal reset, the device will show RGB 3 times. 

Factory reset:

A factory reset is done by holding the reset button and performing a power cycle. The reset button should be held for 30 seconds after the IQ is powered. The IQ shines with a white LED after a factory reset. A power cycle will cause the IQ to function normally again.

If a factory reset is performed, The device will show four red, green, blue cycles before starting the normal startup sequence.

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LED details

If there is no valid subscription for the IQ, it will show a constant purple LED.

If the IQ 2.0 is unable to communicate with any CCC (most likely due to a network problem), it will short (0.2 second) blink red every two seconds until it is able to communicate with a CCC.

A defecteted/dead IQ can be caused by faulty flash. When the IQ is defect/dead, it will show solid blue LED.